AI digital sales workers: Alice runs outbound prospecting and Julian qualifies inbound leads by phone, chat, SMS and WhatsApp.
Artific
EU-hosted AI platform for building company AI assistants, a self-service toolbox and AI-drafted email replies with IT guardrails.
What is Artific?
Artific is an AI platform from the Netherlands that lets organisations roll out AI agents under central control. It has three modules that can be used together or separately. The AI Assistant is a configurable virtual employee with a role, instructions, knowledge sources and tools, used as an internal knowledge base, customer service agent or sales assistant. The AI Toolbox gives staff ready-made form-based tools, built once by IT, for tasks such as drafting text, summarising documents, translating, extracting data and generating images. The Conversation Module connects Gmail or Microsoft mailboxes so agents classify incoming mail and prepare draft replies that an employee reviews. IT sets models, data access, regions, retention and budgets, and teams build agents inside those limits. Data is hosted in the EU, with audit logs, PII pseudonymisation, SSO and role-based access. Plans exist with monthly or yearly prices shown inside the platform, and billing details come through your account manager.
Use cases
- Build an internal knowledge base assistant
- Run a customer service agent on company documents
- Draft replies to incoming email for review
- Give staff one-click AI tools for routine writing
- Set AI policy and budgets across an organisation
- Embed agents into your own product through the API
Who it's for
Why use Artific
- IT defines models, regions, retention and budgets once, and those rules apply to every agent.
- Business teams can build their own agents without uncontrolled integrations.
- Personal data is pseudonymised before reaching a model, and all processing stays in the EU.
- Switching between GPT, Claude and Gemini per agent avoids lock-in to a single model provider.
- Start with the web portal and move parts of the stack to headless API use step by step.
Artific features
- AI Assistant with roles, instructions, knowledge sources and tools
- AI Toolbox of ready-made form-based tools for common tasks
- Conversation Module for Gmail and Microsoft mailboxes with human review of drafts
- Private knowledge base with hybrid search, re-ranking and source citations
- Model-agnostic setup that can switch between GPT, Claude and Gemini per agent
- Pseudonymisation of personal data before it reaches a model
- Audit logs of prompts, tool calls and decisions
- SSO, role-based access and permissions per agent
- REST API, SDK and MCP integrations, with a white-label web portal or headless use
Artific integrations
How to get started with Artific
- Administrators set policy, models, data access and retention for the organisation.
- Upload documents to the knowledge base and switch on a search tool for the assistant.
- Configure assistants with instructions and tools, and build Toolbox elements for repeat tasks.
- Publish the assistants so users can see them, and connect a mailbox if you use the Conversation Module.
- Track usage, token costs and session logs, and adjust the plan from the Subscriptions screen.
Artific limitations
- Plan prices are shown inside the platform rather than on the public site
- Some organisations manage billing through an account manager, so the plans screen may be hidden
- Cancelling a subscription takes effect immediately and ends plan-restricted features straight away
Artific pricing
We couldn't confirm pricing on the official site. Check artific.nl for current prices.
Prices can change and may vary by country or exclude tax. Check the official pricing page.
Artific alternatives
The main Artific alternatives listed on Debuly are Glean, OpenBot, ChatBotKit, Libraria AI, Tiledesk and Conotion. The table compares pricing and platforms; order is A–Z.
| Tool | Pricing | Starting price | Platforms |
|---|---|---|---|
| Artific | Pricing unknown | — | Web, API |
| ChatBotKit | Free trial | $25/mo | Web, API |
| Conotion | Pricing unknown | — | Web |
| Glean | Contact sales | — | Web, API |
| Libraria AI | Freemium | $19/mo | Web, API, React SDK |
| OpenBot | Open source | — | Web, Self-hosted, Docker |
| Tiledesk | Freemium | €49/mo | Web, iOS, Android, Self-hosted |

ChatBotKit
Platform for building AI agents and chatbots from reusable datasets, skillsets and integrations, with multi-model support.
Free trialVisit ChatBotKit (official site)Conotion
Multi-agent platform where a Director agent recruits specialist AI agents on a visual canvas and connects them to your tools.

Glean
Enterprise AI platform that searches company apps, answers questions with permissions respected, and runs agents on your own data.
Contact salesVisit Glean (official site)Libraria AI
No-code builder for AI chatbots, search bars and FAQs trained on your own documents, with a React SDK and API.
OpenBot
CopilotKit's open-source template for a self-hosted employee agent workspace, where each AI coworker has its own channel, browser, files and approved tools.
Open sourceVisit OpenBot (official site)
Tiledesk
Open-source no-code platform for building AI agents and chatbots, with live chat handover across web, WhatsApp, voice and more.
FreemiumVisit Tiledesk (official site)
Artific FAQ
How much does Artific cost?
The public site does not list prices. Plans show monthly or yearly prices inside the platform, and the vendor directs billing and contract questions to your account manager.
Does Artific have an API?
Yes. It offers a REST API and an SDK, so you can run agents from your own product, build your own frontend or plug them into existing workflows.
Which AI models does Artific use?
It is model-agnostic. The vendor says each agent, task or tenant can use GPT, Claude or Gemini, and you can bring your own LLM keys.
Where is Artific data hosted?
All data, infrastructure and processing stay in the EU, on ISO 27001 certified servers in the Netherlands.
Who is Artific for?
It is aimed at organisations that need control over AI, from enterprises to government bodies, where IT governs policy and teams build agents.
What are alternatives to Artific?
Related platforms include Microsoft Copilot Studio, Dust, Glean, Langdock and Mistral Le Chat Enterprise.
Sources & verification
Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.
Image credits
- Logo: from artific.nl · fetched · Vendor trademark, used only to identify the product; removed on request
- Cover: none collected yet, so a generated tile is shown.
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