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ChatBotKit

Platform for building AI agents and chatbots from reusable datasets, skillsets and integrations, with multi-model support.

Free trial

What is ChatBotKit?

ChatBotKit is a conversational AI platform for building, deploying and running chatbots and AI agents. You assemble an agent from reusable blocks: datasets that ground it in your documents through vector search, skillsets made from more than 150 prebuilt abilities or your own functions, integrations with channels, CRMs and databases, and a model from OpenAI, Anthropic, Mistral or your own provider key. Agents can be put on a web widget, a hosted space, Slack, Discord, WhatsApp, Microsoft Teams or called through the API. Developers can compose agents visually in Blueprints or in code, and teams get audit trails, event logs and privacy features on higher tiers. Usage is metered in credit tokens, so switching models changes spend predictably. ChatBotKit pricing runs from the Basic plan at $25 per month, to Pro at $65 per month and Scale at $365 per month, with a Custom plan for large organizations.

Use cases

  • Build a customer support chatbot
  • Train an agent on company documents
  • Deploy a bot to Slack or WhatsApp
  • Connect an agent to CRMs and APIs
  • Prototype AI products with customers
  • Embed a chat widget on a website
  • Crawl a website into a knowledge base

Who it's for

  • Developers
  • Agencies
  • Support teams
  • Product teams
  • Enterprises

Why use ChatBotKit

  • Reusable blocks mean you can swap a model, add a dataset or change a channel without rebuilding the whole agent.
  • Credit tokens make cost predictable across models, and cheaper models can handle high-volume chats.
  • You can bring your own provider key if you already have negotiated pricing.
  • The same agent can ship to a website widget, messaging apps and the API.
  • Audit trails, event logs and custom data policies on upper tiers help meet governance needs.

ChatBotKit features

  • Datasets with built-in vector search and retrieval over your files
  • Skillsets built from 150+ prebuilt abilities or custom functions
  • 100+ integrations with built-in OAuth and MCP support
  • Blueprints for assembling behavior, memory and tools visually
  • Choice of OpenAI, Anthropic, Mistral or bring-your-own model key
  • Deploy to web widgets, spaces, Slack, Discord, WhatsApp and Teams
  • Website crawling to feed a knowledge base
  • Audit trails and event logs with retention that grows by plan
  • Credit-token metering with one-time Booster top-ups
  • Branding removal and custom domains on higher plans

ChatBotKit integrations

  • Slack
  • Discord
  • WhatsApp
  • Microsoft Teams
  • Google Chat
  • OpenAI
  • Anthropic
  • Mistral
  • Stripe

How to get started with ChatBotKit

  1. Pick the building blocks you need, such as datasets, skillsets, integrations and a model.
  2. Compose them into an agent in a Blueprint, visually or in code.
  3. Deploy the agent to a widget, Slack, WhatsApp, the API or your own interface.
  4. Watch usage and conversations in the dashboard and top up credit tokens when needed.
  5. Reconfigure the agent by changing a model, skillset or dataset as your product changes.

ChatBotKit limitations

  • Basic includes 5 bots, 1K conversations and 5K messages per month
  • Persistent Linux computers for agents are only available on Pro Plus and above
  • Website crawling is capped per run: 10 minutes on Basic and 30 on Pro
  • Widget branding can only be disabled from the Pro plan up

ChatBotKit pricing

ChatBotKit has no free plan, but it offers a free trial. Paid plans start at $25 per month, according to the official pricing page on .

ChatBotKit plans

  • Basic

    $25/month

    billed monthly, 7-day trial

    • 5 bots
    • 1K conversations per month
    • 5K messages per month
    • 10 datasets and 10 skillsets
    • Basic support
  • Pro

    $65/month

    billed monthly

    • 25 bots
    • 2M credit tokens per month
    • 10K conversations per month
    • Priority support
    • Widget branding can be disabled
    • 90-day audit trails
  • Scale

    $365/month

    billed monthly

    • 100 bots
    • 50K conversations per month
    • Custom domains
    • Premium support
    • 5 persistent computers
    • Prioritized feature development
  • Custom

    Custom

    • Unlimited usage
    • Dedicated account manager
    • Custom SLAs
    • Unlimited audit trail retention
    • Dedicated computers

Plans as listed on the official pricing page on . Prices can change and may vary by country or exclude tax. Check the official pricing page.

ChatBotKit alternatives

The main ChatBotKit alternatives listed on Debuly are Chatbase, Flowise, Libraria AI, Artific, Open and Tiledesk. The table compares pricing and platforms; order is A–Z.

ChatBotKit compared with its alternatives
ToolPricingStarting pricePlatforms
ChatBotKitFree trial$25/moWeb, API
ArtificPricing unknown—Web, API
ChatbaseFreemium$32/moWeb, API
FlowiseOpen source—Web, API, CLI, Self-hosted
Libraria AIFreemium$19/moWeb, API, React SDK
OpenPaid$0.75, usage-basedWeb, API
TiledeskFreemium€49/moWeb, iOS, Android, Self-hosted
  1. Artific

    EU-hosted AI platform for building company AI assistants, a self-service toolbox and AI-drafted email replies with IT guardrails.

  2. Chatbase

    Build AI agents trained on your own content to handle customer support across chat, email, WhatsApp, Slack and phone.

  3. Flowise

    Open-source visual builder for AI agents, chatbots and RAG workflows, self-hosted or on Flowise Cloud.

  4. Libraria AI

    No-code builder for AI chatbots, search bars and FAQs trained on your own documents, with a React SDK and API.

  5. Open

    AI customer support platform with voice, chat, email and WhatsApp agents, billed per resolved ticket.

  6. Tiledesk

    Open-source no-code platform for building AI agents and chatbots, with live chat handover across web, WhatsApp, voice and more.

ChatBotKit FAQ

How much does ChatBotKit cost?

The pricing page lists Basic at $25 per month, Pro at $65 per month and Scale at $365 per month. A Custom plan is available for large organizations and priced on request.

Is there a free plan or trial for ChatBotKit?

The Basic plan page offers a 7-day trial before the $25 USD monthly charge. The billing documentation also mentions a Free tier at $0, but the pricing page does not list one, so confirm when signing up.

What plans does ChatBotKit have?

Basic ($25/month), Pro ($65/month), Scale ($365/month) and Custom. Pro adds 25 bots, 2M credit tokens and priority support, while Scale adds 100 bots, custom domains and premium support.

Does ChatBotKit have an API and integrations?

Yes. The platform is described as API-first. Built-in OAuth and MCP support help it work with custom APIs, databases, CRMs and messaging channels.

Can I use my own AI model with ChatBotKit?

Yes. All plans accept your own language model provider key, and the platform also supplies models from OpenAI, Anthropic, Mistral and others.

What are alternatives to ChatBotKit?

Alternatives include Botpress, Voiceflow, Chatbase, Flowise and Dialogflow.

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

SourceTypeAccessed
chatbotkit.com/official
chatbotkit.com/pricingpricing
chatbotkit.com/docs/billingpricing
chatbotkit.com/basicofficial
chatbotkit.com/platformofficial

Image credits

  • Logo: from chatbotkit.com · fetched · Vendor trademark, used only to identify the product; removed on request
  • Cover: none collected yet, so a generated tile is shown.

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