Riff

What is Riff?

Riff is a platform for operational AI agents aimed at industrial and supply-chain companies. Instead of replacing the ERP, CRM or PIM, Riff sits on top of them with native connectors to Epicor, Jeeves, Monitor, SAP, IFS, Infor (LN and M3) and Dynamics 365, and its agents call the system's own business functions so existing validation and audit trails still apply. Pre-built agents cover order handling, procurement, logistics, aftermarket and production, for example matching invoices to orders, chasing suppliers and confirming dates. Teams can build new agents and interfaces by chatting with the studio, and the output is real React and FastAPI code. An IT control plane handles SSO, per-agent permissions, spend tracking, deployment approval and audit trails, with EU hosting by default. Riff lists no public price; the site invites you to bring one workflow and see an agent run on your own data, and mentions per-agent pricing for proven agents.

Use cases

• Match invoices to purchase orders
• Chase suppliers for order confirmations
• Flag delayed shipments
• Turn orders into invoiced jobs
• Surface demand and stock shortfalls
• Build agent interfaces on ERP data

Who it's for

• Manufacturers
• Procurement teams
• Supply-chain and logistics teams
• IT and security teams

Why use Riff

• Agents work inside the ERP you already run, so there is no migration or rip-and-replace project.
• Deterministic tools call the ERP's own business functions, so its validation, numbering and audit trail still hold.
• Value limits and approval steps set per tool mean a person decides anything above the line.
• One admin view shows every agent, what it can reach, who may deploy it and what it spent.
• SOC 2 Type II and ISO 27001 are listed, with EU hosting by default for data residency.

Riff features

• Autonomous agents that own a role and work their own queue
• Native connectors for Dynamics 365, Infor, IFS, SAP, Monitor, Jeeves and Epicor
• Agent actions through typed, tested tools that call ERP functions
• Studio to build agents and interfaces by chatting
• Shared context across ERP, inboxes, spreadsheets and portals
• Per-agent permissions granted action by action
• Approval thresholds above which an agent proposes and a person decides
• Run history, per-case trails and spend budgets with alerts
• MCP access for Copilot, Claude and custom agents
• EU inference by default with model choice per automation

Riff integrations

• Microsoft Dynamics 365
• Infor LN
• Infor M3
• IFS
• SAP
• Monitor
• Jeeves
• Epicor
• Microsoft Teams
• Slack
• Microsoft 365
• Snowflake

How to get started with Riff

1. Pick one process that hurts most, such as procurement exceptions or order confirmation.
2. Riff connects to your ERP and surrounding systems and builds a shared operational context.
3. An agent is shaped with your experts in the studio, then tested against your history before going live.
4. The agent works its queue through approved tools, and people review items it routes to them in a shared interface.
5. IT monitors runs, approvals, spend and audit trails, and expands to more workflows once results are proven.

Riff limitations

• No public pricing; engagements start with a demonstration on one workflow
• Built for ERP-centred operations rather than general office tasks
• Needs a connector for your ERP, and cloud or on-prem setup with your IT team

Riff pricing

Riff is sold on custom quotes, so its prices aren't published.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Riff alternatives

The main Riff alternatives listed on Debuly are Zapier, Runbook, Lyzr, Rossum, Agent Swarm and AutoGPT. The table compares pricing and platforms; order is A–Z.

1. 

   Agent Swarm

   Self-hosted, MIT-licensed system where a lead agent hands work to Docker-isolated Claude Code, Codex and other coding workers.

   Automation and agentsCodingDeveloper platforms
   Open sourceVisit Agent Swarm (official site)
2. 

   AutoGPT

   Agent platform with a plain-English AutoPilot, a visual workflow builder and self-hosting, plus a $50/month Pro plan with a 7-day trial.

   Automation and agentsDeveloper platformsProductivity
   FreemiumVisit AutoGPT (official site)
3. 

   Lyzr

   Enterprise AI agent platform for building agents in plain language, running them in production and governing them with audit trails and policies.

   Automation and agentsDeveloper platformsProductivity
   FreemiumVisit Lyzr (official site)
4. 

   Rossum

   Document automation platform that pulls data from invoices and other business documents, with human review for exceptions.

   Automation and agentsDeveloper platformsProductivity
   PaidVisit Rossum (official site)
5. 

   Runbook

   AI agents that run physical operations such as dispatch, freight and field service work inside the systems you already use.

   Automation and agentsProductivity
   Contact salesVisit Runbook (official site)
6. 

   Zapier

   No-code automation platform that links 9,000+ apps through multi-step Zaps, AI agents, tables, forms and an MCP server.

   Automation and agentsProductivity
   FreemiumVisit Zapier (official site)

Riff FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from riff.ai · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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