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Moveworks

Enterprise AI assistant platform that answers employee questions and completes tasks across IT, HR, finance and other teams.

Contact sales

What is Moveworks?

Moveworks is an enterprise AI platform that gives employees one place to find information and get tasks done across their work apps. It combines search with the ability to run actions across systems, driven by a Reasoning Engine that decides which agent to call, checks who may access what, and plans multi-step requests. The platform ships with hundreds of built-in use cases for IT, HR, finance, facilities, sales, marketing and engineering, plus developer tools for building custom agents and plugins. Employees reach it through chat, web, intranet, portals and mobile, in more than 100 languages. Implementation covers connections to systems such as Slack, Teams, Google Workspace, Microsoft 365, Jira, Workday, ServiceNow, Okta and Active Directory, and the vendor offers professional services, support packages and migration help. IT and HR teams use it to deflect repetitive tickets. Moveworks does not publish prices; it quotes each enterprise individually.

Use cases

  • Answer employee IT and HR questions
  • Automate password resets and software requests
  • Search company knowledge across systems
  • Build custom AI agents for internal workflows
  • Deflect repetitive support tickets
  • Track AI adoption with usage analytics

Who it's for

  • IT service teams
  • HR teams
  • Enterprise operations leaders
  • Internal tools developers

Why use Moveworks

  • One assistant covers many departments, instead of separate point tools for each team.
  • Built-in use cases mean teams do not have to design dialog flows or tune models first.
  • Custom agents and plugins extend it to workflows specific to your company.
  • Permission-aware responses keep access rules in place across connected systems.
  • Analytics show what employees ask for and where to improve.

Moveworks features

  • Reasoning Engine that plans and runs multi-step requests
  • Search and action in one assistant
  • Hundreds of built-in use cases across departments
  • Agent Studio and Creator Studio for custom agents
  • Plugins and connectors to enterprise systems
  • Employee access through chat, web, intranet, portals and mobile
  • Support in more than 100 languages
  • Real-time analytics, governance and security controls
  • Implementation, migration and professional services

Moveworks integrations

  • Active Directory
  • Okta
  • ServiceNow
  • Workday
  • Jira
  • Microsoft 365
  • Google Workspace
  • Teams
  • Slack

How to get started with Moveworks

  1. Moveworks connects to your identity, ticketing, HR and knowledge systems with help from its implementation team.
  2. Employees ask questions or request actions in chat, on the web, in portals or on mobile.
  3. The Reasoning Engine picks the right agent or plugin, checks permissions and completes the request.
  4. Admins and developers refine the setup with analytics and tools for building custom agents.

Moveworks limitations

  • Pricing is quoted per customer through a sales conversation
  • Aimed at large organizations with an implementation project, not self-serve use

Moveworks pricing

Moveworks is sold on custom quotes, so its prices aren't published.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Moveworks alternatives

The main Moveworks alternatives listed on Debuly are Glean, Amazon Bedrock Agents, Libraria AI, NIKTA AI, Refinder AI and Tiledesk. The table compares pricing and platforms; order is A–Z.

Moveworks compared with its alternatives
ToolPricingStarting pricePlatforms
MoveworksContact sales—Web, Mobile
Amazon Bedrock AgentsPaid—Web, API
GleanContact sales—Web, API
Libraria AIFreemium$19/moWeb, API, React SDK
NIKTA AIContact sales—Web
Refinder AIFreemium—Slack, Google Chat
TiledeskFreemium€49/moWeb, iOS, Android, Self-hosted
  1. Amazon Bedrock Agents

    AWS service for building agents that use foundation models, company APIs and data to complete multistep tasks, with memory and multi-agent teams.

  2. Glean

    Enterprise AI platform that searches company apps, answers questions with permissions respected, and runs agents on your own data.

  3. Libraria AI

    No-code builder for AI chatbots, search bars and FAQs trained on your own documents, with a React SDK and API.

  4. NIKTA AI

    Russian AI company that builds AI agents and a GRAPH platform to automate business processes, with ruble pricing.

  5. Refinder AI

    AI agent for Slack and Google Chat that searches company apps and automates tasks across your tools from plain chat commands.

  6. Tiledesk

    Open-source no-code platform for building AI agents and chatbots, with live chat handover across web, WhatsApp, voice and more.

Moveworks FAQ

How much does Moveworks cost?

The vendor does not publish prices. Its pricing page asks you to request a custom quote and discuss packages tailored to your organization.

Does Moveworks have a free plan?

No free plan or self-serve tier is listed. Pricing is handled through a sales conversation.

What systems does Moveworks integrate with?

Its implementation materials name Slack, Teams, Google Workspace, Microsoft 365, Jira, Workday, ServiceNow, Okta and Active Directory, and describe hundreds of plugins and connectors.

Can I build custom agents in Moveworks?

Yes. The vendor describes developer tools, including Agent Studio and Creator Studio, for building agents and use cases beyond the built-in ones.

Who is Moveworks for?

It is built for large organizations whose IT, HR and operations teams want to reduce repetitive requests with an AI assistant.

What are alternatives to Moveworks?

Common alternatives include Microsoft Copilot Studio, Glean, ServiceNow Now Assist, Aisera and Espressive.

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

  • Logo: from moveworks.com · fetched · Vendor trademark, used only to identify the product; removed on request
  • Cover: none collected yet, so a generated tile is shown.

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