Debuly
Burq logo

Burq

AI dispatch platform that picks the delivery provider or fleet for each order, explains each decision and re-routes when conditions change.

Contact sales

What is Burq?

Burq is a delivery orchestration platform that decides how each order should move. It receives an order from a store or marketplace, compares every feasible option on price, arrival time and the delivery promise, dispatches the winning option and can change the decision if something shifts in transit. Options include thousands of independent delivery providers across parcel, same-day and on-demand modes, as well as your own fleet and contract rates you already hold. Burq owns no drivers or vehicles, so the choice is based on outcomes. Every decision is recorded in a Decision Ledger with its reasoning and the alternatives it passed over, teams can review or override decisions, and autonomy is granted one segment at a time, starting in a Shadow mode. The Dispatch OS interface shows planned, active and completed orders, and recipients get tracking links and text updates. Burq connects through an API, no-code connectors or a dashboard. Prices are not published; the site offers a 30-minute demo.

Use cases

  • Pick a delivery provider for each order
  • Dispatch deliveries to your own fleet
  • Compare parcel, same-day and on-demand options
  • Audit dispatch decisions with reasons
  • Track deliveries with customer updates
  • Sync contracted carrier rates

Who it's for

  • Retailers and merchants
  • Marketplaces
  • Logistics and dispatch teams
  • Operations managers

Why use Burq

  • Weighs cost, speed and the promise made to the customer on every order, rather than a single rate card.
  • Records the reason for each decision so teams can audit or overrule it.
  • Lets you use your own drivers and negotiated rates alongside the provider network.
  • Autonomy is introduced gradually, with decisions visible in Shadow mode first.
  • Connects through API or no-code connectors without replacing existing systems.

Burq features

  • Per-order comparison of providers, modes and your own fleet
  • Network of thousands of independent delivery providers
  • Contract rate sync so your carrier agreements compete in each decision
  • Decision Ledger recording the choice and alternatives passed over
  • Review and override controls with autonomy granted by segment
  • Shadow mode to watch decisions before dispatching live
  • Re-decision while an order is in flight
  • Provider reliability scores by zone and hour
  • Rule suggestions based on where your calls differ from Burq's
  • Connects through API, no-code connectors or dashboard
  • Tracking links and text updates for recipients

How to get started with Burq

  1. Connect your order source through the API, no-code connectors or the dashboard.
  2. Confirm your delivery providers, fleet and policies with Burq's team, who handle provider setup and testing.
  3. Burq reads each order, tests every feasible way to move it and picks one on cost, time and promise.
  4. The decision, its reasons and the alternatives go to your Decision Ledger, and customers get tracking updates.
  5. Review or override decisions, and grant more autonomy to segments where you trust Burq.

Burq limitations

  • Pricing is not published; the site points to a 30-minute demo
  • Burq uses delivery providers and does not operate its own drivers or vehicles
  • Prohibited items include weapons, cannabis, hazardous materials and fragile items
  • Alcohol and pharmaceuticals are allowed only for registered B2C merchants, not C2C

Burq pricing

Burq is sold on custom quotes, so its prices aren't published.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Burq alternatives

The main Burq alternatives listed on Debuly are MemClaw, Agent Barn, Context, Essia, NIKTA AI and Shipflow. The table compares pricing and platforms; order is A–Z.

Burq compared with its alternatives
ToolPricingStarting pricePlatforms
BurqContact sales—Web, API
Agent BarnOpen source$20/moWeb, Slack, Microsoft Teams, Telegram
ContextFreemium—Web, Desktop, Mobile, Slack
EssiaPricing unknown——
MemClawFree—Web
NIKTA AIContact sales—Web
ShipflowContact sales—Web, API
  1. Agent Barn

    Open-source control plane for running AI agents in Slack, Teams and Telegram, with templates, skills, cost tracking and self-hosting.

  2. Context

    Workspace and runtime for AI agents that run in your own cloud, with shared files, chat, evals and per-agent identity.

  3. Essia

    Orchestration platform that runs recurring business processes with AI agents and people, with governance and cost tracking

  4. MemClaw

    Project-based persistent memory for OpenClaw, with a web view to review what it remembers and shared project memory for teams.

  5. NIKTA AI

    Russian AI company that builds AI agents and a GRAPH platform to automate business processes, with ruble pricing.

  6. Shipflow

    Enterprise AI Operators that run logistics workflows across ocean, air and road, inside your TMS, email and CRM.

Burq FAQ

How much does Burq cost?

Burq does not publish prices. The site offers a 30-minute demo where you see a real order decided, so contact the team for a quote.

Who actually delivers the orders?

Delivery providers in Burq's network, or your own fleet if you run one. Burq owns no drivers or vehicles and chooses among them order by order.

Does Burq have an API?

Yes. Burq connects to the systems you already run through its API, no-code connectors or the dashboard, and returns the decision, tracking and status updates.

Can I use my own drivers and carrier rates with Burq?

Yes. Your fleet is priced as one more provider, and contracts you hold with carriers can be synced so Burq compares them with network rates.

Is Burq secure?

According to the vendor, Burq has a SOC 2 Type II audit and ISO 27001 certification. Data is encrypted both in transit and at rest, and access is role-based.

What are alternatives to Burq?

Alternatives for delivery dispatch include Onfleet, Bringg, Shipday and DoorDash Drive. On Debuly, compare MemClaw, Agent Barn and Context.

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

SourceTypeAccessed
burq.ai/official
burq.ai/delivery-faqofficial
burq.ai/demoofficial
burq.ai/official
burq.ai/platform/networkofficial

Image credits

  • Logo: from cdn.prod.website-files.com · fetched · Vendor trademark, used only to identify the product; removed on request
  • Cover: none collected yet, so a generated tile is shown.

Spot an error? Report an issue with this listing. We also remove a logo or image on the owner's request.