Shipflow

What is Shipflow?

Shipflow is an enterprise platform for logistics companies that deploys AI Operators to carry out routine freight work rather than just assist with it. An operator takes a trigger such as a customer email or a shipment milestone, reads the attached documents, gathers shipment context, applies your standard operating procedures, updates records in connected systems, and checks what the receiving system actually accepted. Anything outside the agreed rules is escalated to a named person with the evidence attached, and authority is set per action, so reading a request, drafting a reply and sending an external commitment are separate permissions. Shipflow connects to TMS products such as CargoWise, Descartes, SAP TM and Magaya, to Outlook and Gmail, to CRMs including HubSpot, Salesforce and Dynamics 365, and to Freightos and WebCargo rate data. Pricing is a recurring platform fee that scales with how complex the workflows are and how much volume they process, set out in a proposal that also covers implementation and integrations. A typical enterprise rollout is described as one to three months.

Use cases

• Automate freight booking requests
• Compare MBL and HBL documents
• Track shipment milestones and exceptions
• Prepare quotations from market rates
• Handle customer inquiries by email
• Route exceptions to the right owner

Who it's for

• Freight forwarders
• Logistics operations teams
• Enterprise shippers
• Third-party logistics providers

Why use Shipflow

• Operators complete the work in connected systems instead of only suggesting next steps.
• Human approvals and escalation paths are built into each workflow, so judgment calls still reach a person.
• The platform fee already covers setup and integrations for the deployment you agree on.
• You can start with one workflow and expand once results are validated.
• It works alongside your TMS, inboxes and CRM without replacing them.

Shipflow features

• AI Operators for booking, documents and track and trace
• Workflows built from your SOPs
• Action-level permissions and approval points
• Escalation with evidence attached
• Execution record of each outcome
• Touchless completion and exception metrics
• TMS connections including CargoWise and SAP TM
• Email and CRM connections
• Freightos and WebCargo rate inputs
• Support for in-house systems through APIs and middleware

Shipflow integrations

• CargoWise
• Descartes
• SAP TM
• Magaya
• Microsoft 365 Outlook
• Gmail
• HubSpot
• Microsoft Dynamics 365
• Salesforce
• SAP C/4HANA
• Freightos
• WebCargo

How to get started with Shipflow

1. Book a free 15-minute consultation and bring a workflow, a volume estimate and a target result.
2. Shipflow maps the SOP, systems, decisions and exception paths into a defined operating boundary.
3. Review and refine a tailored proposal covering scope, pricing and deployment.
4. Test representative cases, then move the workflow into production.
5. Track touchless completion, handling time and exceptions, and expand to new workflows.

Shipflow limitations

• Pricing is by proposal rather than published plans
• Typical rollout takes one to three months
• Outcomes vary with the scope of the workflow, the quality of the inputs and how the deployment is configured
• Integration scope must be confirmed with your system owner before deployment

Shipflow pricing

Shipflow is sold on custom quotes, so its prices aren't published.

Shipflow plans

• Platform subscription

  Custom

  Recurring fee set in a proposal

  • Priced by workflow complexity and volume
  • Implementation included
  • Integrations for the agreed deployment included

Plans as listed on the official pricing page on 24 Oct 2026. Prices can change and may vary by country or exclude tax. Check the official pricing page.

Shipflow alternatives

The main Shipflow alternatives listed on Debuly are PKSHA Technology, Beam AI, iKala, Rossum, Activepieces and Agent Barn. The table compares pricing and platforms; order is A–Z.

1. 

   Activepieces

   Open-source automation platform for building flows, AI agents and tables across 770+ apps, in the cloud or self-hosted.

   Automation and agentsDeveloper platformsProductivity
   Open sourceVisit Activepieces (official site)
2. 

   Agent Barn

   Open-source control plane for running AI agents in Slack, Teams and Telegram, with templates, skills, cost tracking and self-hosting.

   Automation and agentsDeveloper platformsProductivity
   Open sourceVisit Agent Barn (official site)
3. 

   Beam AI

   Platform for building, testing and running production AI agents on a visual flow builder with self-learning and approvals.

   Automation and agentsProductivity
   FreemiumVisit Beam AI (official site)
4. 

   iKala

   Enterprise AI platforms: Nexus for AI agents on company data, Kolr for creator and social intelligence, plus cloud services.

   Automation and agentsMarketing and SEOProductivity
   Contact salesVisit iKala (official site)
5. 

   PKSHA Technology

   Japanese enterprise AI software for customer support and internal work: chat agents, FAQ, voice bots, speech assistance and knowledge generation.

   Automation and agentsAudio and voiceProductivity
   Contact salesVisit PKSHA Technology (official site)
6. 

   Rossum

   Document automation platform that pulls data from invoices and other business documents, with human review for exceptions.

   Automation and agentsDeveloper platformsProductivity
   PaidVisit Rossum (official site)

Shipflow FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from shipflow.ai · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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