Debuly
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Guru

Company knowledge platform that verifies and governs internal information, then serves cited answers to employees and AI tools.

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What is Guru?

Guru is a knowledge management platform that pulls company information from more than 100 connected sources into one governed index, then delivers answers with citations to people and to AI tools. Permissions are inherited from the original systems, so employees and agents see only what they are allowed to see. AI helps by finding duplicate or conflicting content, drafting documentation from conversations, meetings and tickets, and flagging gaps, while experts review and approve drafts before they enter the knowledge base. Verification of content is largely automated through usage signals, content age and policy rules. A Knowledge Agent answers questions, runs deep research, and can act in connected systems, and the same knowledge is exposed through MCP, an API and a CLI. Guru works inside Slack, Microsoft Teams and a browser extension. Pricing is not a published per-seat price: packages are scoped in a first conversation with sales, with reduced pricing for eligible nonprofits.

Use cases

  • Search company knowledge with cited answers
  • Keep internal documentation verified and current
  • Draft knowledge articles from Slack and tickets
  • Answer questions in Slack and Teams
  • Feed governed knowledge to AI tools via MCP
  • Run deep research across internal sources
  • Roll out announcements to specific teams

Who it's for

  • Operations teams
  • Support teams
  • Sales enablement
  • IT and HR teams
  • Knowledge managers

Why use Guru

  • Corrections made once carry through to every surface and every connected AI tool, so answers stay consistent.
  • Answers include citations and inherit source permissions, which suits teams with compliance requirements.
  • Much of the verification work runs automatically, with experts pulled in only when needed.
  • Knowledge reaches people in Slack and Teams instead of requiring a separate search habit.
  • The vendor says customer data is not used to train its AI models.
  • A solution engineering team helps configure agents and the rollout.

Guru features

  • 100+ source connectors
  • Unified index with hybrid search
  • Permission-aware ingestion and answers
  • Automated content verification and expert review
  • Duplicate and conflict reconciliation
  • Knowledge gap detection
  • Knowledge Agent chat, skills and deep research
  • MCP, API and CLI access
  • Slack, Microsoft Teams and browser extension
  • AI Training Center with logged interactions
  • DLP masking, SSO, SCIM and audit logs

Guru integrations

  • Slack
  • Microsoft Teams
  • Salesforce
  • Zendesk
  • Confluence
  • SharePoint

How to get started with Guru

  1. Connect your enterprise apps, databases and file stores so Guru can ingest their content with the original permissions.
  2. Guru organizes the content into a single index, merges duplicates and flags gaps and stale pages.
  3. Experts review drafts and verification requests, and approved content becomes trusted knowledge.
  4. Employees and AI tools ask questions in Guru, Slack, Teams or through MCP and get cited, permission-aware answers.
  5. Review logged interactions in the AI Training Center and fix mistakes once so the correction spreads everywhere.

Guru limitations

  • No public price list; packages are scoped through a sales conversation
  • Cancellation requests must be sent in writing at least 15 days before renewal
  • Seats added mid-term are not refunded
  • AI work consumes credits from a shared workspace pool

Guru pricing

Guru is sold on custom quotes, so its prices aren't published.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Guru alternatives

The main Guru alternatives listed on Debuly are Glean, Notion, Confluence, Slite, Microsoft Copilot and Elephas. The table compares pricing and platforms; order is A–Z.

Guru compared with its alternatives
ToolPricingStarting pricePlatforms
GuruContact sales—Web, Chrome extension, API, CLI
ConfluenceFreemium$5.42/moWeb
ElephasFree trial$15/momacOS
GleanContact sales—Web, API
Microsoft CopilotFreemium$9.99/moWeb, Windows, macOS, iOS
NotionFreemium$10/moWeb, iOS, Android, Desktop
SliteFree trial$10/moWeb, API, MCP
  1. Confluence

    Atlassian's team wiki and workspace for pages, whiteboards and databases, with Rovo AI search, chat and agents on paid plans.

  2. Elephas

    Private AI knowledge workspace for Mac that answers questions from your own files and cites the page, slide or sheet used.

  3. Glean

    Enterprise AI platform that searches company apps, answers questions with permissions respected, and runs agents on your own data.

  4. Microsoft Copilot

    Microsoft's AI assistant for chat, research and content creation on the web, desktop and mobile, free with a Microsoft account.

  5. Notion

    Connected workspace for docs, databases and projects with built-in Notion AI agents, enterprise search and AI meeting notes.

  6. Slite

    Team knowledge base with doc verification, AI search and an agent that keeps docs in sync with your connected tools.

Guru FAQ

How much does Guru cost?

Guru does not publish a price list. The pricing page describes tailored packages based on organization scale, knowledge complexity and AI maturity, scoped in a first conversation with the team.

Is there a free plan or a free trial for Guru?

Guru does not advertise a free plan or trial. It offers a working session instead, and a reduced-cost Guru for Good program for eligible 501(c)(3) nonprofits.

How does Guru bill users?

Guru offers monthly or annual billing, and a user is anyone invited to the workspace, whether they author or only read. Removed users free up seats that can be reassigned during the term.

What integrations does Guru support?

Guru lists more than 100 integrations, including Slack, Microsoft Teams, Salesforce, Zendesk, Confluence and SharePoint. MCP lets other AI tools draw on the same governed knowledge.

Is Guru secure and compliant?

The site lists SOC 2 Type II, HIPAA and GxP support, SSO, SCIM, role-based access, DLP masking and encryption at rest and in transit. Its stated position is that your data never trains its AI models.

Does Guru have an API?

Yes. Guru offers programmatic API access, plus MCP and a CLI so outside AI systems can hand knowledge tasks to its Knowledge Agent.

What are alternatives to Guru?

Alternatives include Glean, Notion, Confluence, Slite and Microsoft Copilot. Guru's own FAQ compares itself to Glean and Copilot, saying it structures and verifies knowledge rather than only retrieving it.

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

SourceTypeAccessed
getguru.com/official
getguru.com/pricingpricing
help.getguru.com/docs/guru-subscription-and-billingpricing
getguru.com/featuresofficial
help.getguru.com/docs/about-guru-creditsdocs

Image credits

  • Logo: from cdn.prod.website-files.com · fetched · Vendor trademark, used only to identify the product; removed on request
  • Cover: none collected yet, so a generated tile is shown.

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