Quo (formerly OpenPhone)

What is Quo (formerly OpenPhone)?

Quo, formerly OpenPhone, is a business phone system for small teams that combines shared numbers, texting and calling with AI features. Teams call and text customers from shared numbers with full conversation history, and an AI agent called Sona answers calls around the clock. Higher plans add AI call summaries and transcripts, AI call tags, phone menus, group calling, call transfers, custom ring orders, auto call recording, analytics and reporting. It integrates with CRMs such as HubSpot and Salesforce and with automation tools like Zapier and Make, and it offers a Quo API and a ChatGPT and Claude MCP connection. Plans are priced per user: Starter is $19, Business $33 and Scale $47 per user per month on monthly billing, or $15, $23 and $35 per user per month billed annually. A 7-day free trial covers all three plans, and Sona calls use credits, with 1,000 free credits on every plan.

Use cases

• Run a shared business phone line
• Answer calls with an AI receptionist
• Summarize and tag customer calls
• Text customers as a team
• Route calls with phone menus and ring orders
• Log calls and texts in a CRM

Who it's for

• Small businesses
• Sales teams
• Customer support teams
• Service businesses

Why use Quo (formerly OpenPhone)

• Your team shares numbers and conversation history, so customers get consistent replies.
• Sona can answer calls 24/7 so fewer inbound calls go unanswered.
• AI summaries and transcripts save time on call notes.
• Calls and texts can be pushed to HubSpot, Salesforce and other tools you already use.
• A 7-day free trial lets you test all three plans before paying.

Quo (formerly OpenPhone) features

• Shared numbers with full conversation history
• Sona AI agent that answers calls
• AI call summaries and transcripts
• AI call tags
• Voicemail transcripts
• Phone menus, group calling and call transfers
• Custom ring orders
• Auto call recording
• Analytics and reporting
• Quo API and ChatGPT or Claude MCP
• Free number porting

Quo (formerly OpenPhone) integrations

• HubSpot
• Salesforce
• Zapier
• Make
• Slack
• Jobber
• Attio
• Gong
• ChatGPT
• Claude

How to get started with Quo (formerly OpenPhone)

1. Start the 7-day free trial and choose a new number or port an existing one.
2. Invite teammates and set up shared numbers, phone menus and ring orders.
3. Connect your CRM or automation tools such as HubSpot, Salesforce, Zapier or Make.
4. Turn on Sona to answer calls, and review AI summaries and transcripts on higher plans.
5. Track results with analytics and adjust call routing as the team grows.

Quo (formerly OpenPhone) limitations

• Calling and messaging are included for US and Canadian numbers; international rates vary by country
• Additional phone numbers cost $5 per month each
• US texting needs carrier registration with a one-time fee of $19.50 and a monthly campaign fee of $1.50 to $3
• Sona calls use credits: 1 call is 100 credits, and 1,000 free credits are included on each plan

Quo (formerly OpenPhone) pricing

Quo (formerly OpenPhone) has no free plan, but it offers a free trial. Paid plans start at $15 per month, according to the official pricing page on 24 Oct 2026.

Quo (formerly OpenPhone) plans

• Starter

  $19/user/month

  monthly; $15/user/month billed annually at $180

  • One phone number per user
  • Calling and messaging to US and Canadian numbers
  • Voicemail transcripts
  • Quo API
  • Sona AI agent
  • Email ticket support

• Business

  $33/user/month

  monthly; $23/user/month billed annually at $276

  • Everything from Starter
  • AI call summaries and transcripts
  • Group calling and call transfers
  • HubSpot and Salesforce integrations
  • Phone menus
  • Analytics and reporting

• Scale

  $47/user/month

  monthly; $35/user/month billed annually at $420

  • Everything from Business
  • AI call tags
  • Dedicated onboarding support
  • Priority live chat and email support
  • Inbound phone support

Plans as listed on the official pricing page on 24 Oct 2026. Prices can change and may vary by country or exclude tax. Check the official pricing page.

Quo (formerly OpenPhone) alternatives

The main Quo (formerly OpenPhone) alternatives listed on Debuly are Bling, DialLink, Fireflies.ai, Noty.ai, Nudge AI and Granola. The table compares pricing and platforms; order is A–Z.

1. Bl

   Bling

   Cloud business phone and CRM with SMS, unified inbox and AI call coaching and dialer on higher plans.

   ProductivityAutomation and agents
   Free trialVisit Bling (official site)
2. DL

   DialLink

   Cloud business phone system with SMS, WhatsApp, AI call summaries and AI voice agents, from $15 per user per month with a 7-day trial.

   Automation and agentsProductivity
   Free trialVisit DialLink (official site)
3. 

   Fireflies.ai

   AI meeting notetaker that records, transcribes and summarizes calls, then pushes action items to your CRM, Slack and task tools.

   ProductivityAudio and voiceAutomation and agents
   FreemiumVisit Fireflies.ai (official site)
4. 

   Granola

   AI notepad that captures meeting audio from your device, with no bot joining, and turns your jotted notes into structured summaries.

   ProductivityAudio and voiceAutomation and agents
   FreemiumVisit Granola (official site)
5. 

   Noty.ai

   AI meeting assistant that records, transcribes and summarizes calls and creates follow-ups and to-do lists.

   ProductivityAudio and voiceAutomation and agents
   FreemiumVisit Noty.ai (official site)
6. 

   Nudge AI

   AI medical scribe for therapists and clinicians that writes session notes, suggests billing codes and pastes into your EHR.

   ProductivityAudio and voiceAutomation and agents
   FreemiumVisit Nudge AI (official site)

Quo (formerly OpenPhone) FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from cdn.prod.website-files.com · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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