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Unbabel

Translation platform that scores machine translation quality and sends only weaker output to human editors, billed per word.

Paid

What is Unbabel?

Unbabel is a translation platform for businesses that pairs machine translation with automatic quality scoring and optional human review. Its quality estimation model predicts how good each translation is, so text that meets the bar is delivered as is while weaker output can be passed to a community of editors. Teams choose a machine, hybrid or premium pipeline to balance speed, cost and quality, upload files such as docx, json, pptx or srt, and connect Unbabel to CRM, CMS and marketing tools through native integrations or its API. The vendor lists 130 languages and more than 6,000 language pairs, and supports glossaries, translation memories and named entity rules so terminology and brand voice stay consistent. Pricing is per word with annual commitments: pay-as-you-go starts at $0.00020 per word, and Starter, Standard and Enterprise tiers carry minimum yearly commitments of $10,000, $30,000 and $120,000.

Use cases

  • Translate support tickets at scale
  • Localize product and marketing content
  • Check the quality of any translation
  • Build a custom translation pipeline
  • Translate subtitle and document files
  • Cut translation costs with TM matches

Who it's for

  • Localization managers
  • Customer support teams
  • E-commerce teams
  • Marketing teams
  • Enterprises

Why use Unbabel

  • Pay for human editing only when the quality score says it is needed, which keeps per-word cost down.
  • Quality and usage reports show how translations perform over time, so budgets are easier to defend.
  • Existing support, CMS and marketing tools can send content for translation without manual copy and paste.
  • Glossaries and translation memories carry brand terms across languages and reuse earlier work.

Unbabel features

  • AI quality estimation for every translation
  • Machine, hybrid and premium translation pipelines
  • Pipeline Builder for speed, quality and cost settings
  • Human review by a global editor community
  • Custom glossaries and translation memories
  • Named entity handling for dates, currency and names
  • File formats including csv, docx, json, pptx and srt
  • Quality and usage reporting dashboards
  • Native CRM, CMS and marketing integrations plus API
  • Project cost and delivery time estimates

Unbabel integrations

  • Salesforce Marketing Cloud
  • HubSpot
  • Shopify
  • Stibo
  • Zendesk

How to get started with Unbabel

  1. Talk to Unbabel and agree on a plan and a LangOps onboarding covering glossaries, terminology and integrations.
  2. Pick a translation pipeline (machine, hybrid or premium) in the portal, or build your own with the Pipeline Builder.
  3. Send text or files through the portal, an integration or the API.
  4. Quality estimation scores each translation; segments below the bar go to human editors.
  5. Review quality and usage reports in the customer portal.

Unbabel limitations

  • Every published tier requires a conversation with sales
  • Starter, Standard and Enterprise tiers have annual spend minimums
  • Project estimation is only enabled for some accounts

Unbabel pricing

Unbabel has no free plan.

Unbabel plans

  • Pay-as-you-go

    From $0.00020 per word

    No minimum commitment

    • For sporadic multilingual needs
  • Starter

    From $0.00018 per word

    Minimum $10,000 annual commitment

    • For building multilingual operations
  • Standard

    From $0.00017 per word

    Minimum $30,000 annual commitment

    • For scaling multilingual operations
  • Enterprise

    From $0.00015 per word

    Minimum $120,000 annual commitment

    • For mature multilingual operations

Plans as listed on the official pricing page on . Prices can change and may vary by country or exclude tax. Check the official pricing page.

Unbabel alternatives

The main Unbabel alternatives listed on Debuly are LILT, Phrase, Lokalise, Jasper, Tolq and DeepL API. The table compares pricing and platforms; order is A–Z.

Unbabel compared with its alternatives
ToolPricingStarting pricePlatforms
UnbabelPaid—Web, API
DeepL APIFreemium—API, Web
JasperFree trial$59/moWeb, API
LILTContact sales—Web, API
LokaliseFree trial$149/moWeb, API, CLI
PhraseContact sales—Web, API
TolqPaid$0.05, usage-basedWeb
  1. DeepL API

    REST API for DeepL machine translation, writing improvement and voice translation, with a free Developer plan and usage-based Growth plan.

  2. Jasper

    AI marketing platform with brand voice controls, agents, a Canvas workspace and GEO tools for on-brand content at scale.

  3. LILT

    Enterprise translation and localization platform that combines contextual AI models, connectors and human expert verification.

  4. Lokalise

    Localization platform that manages translation keys, AI and machine translation, and review workflows for software and content teams.

  5. Phrase

    Localization platform with translation management, software localization, AI machine translation and workflow automation for enterprise teams.

  6. Tolq

    AI-driven translation and localization service with human review levels, translation memory and a HubSpot connection.

Unbabel FAQ

How much does Unbabel cost?

Unbabel prices per word. The pricing page lists pay-as-you-go from $0.00020 per word, Starter from $0.00018, Standard from $0.00017 and Enterprise from $0.00015 per word. Starter, Standard and Enterprise require minimum annual commitments of $10,000, $30,000 and $120,000.

Does Unbabel have a free plan?

The pricing page does not list a free plan. Pay-as-you-go has no minimum commitment, and every tier directs you to talk to the team.

What plans does Unbabel have?

Four: Pay-as-you-go, Starter, Standard and Enterprise. Higher tiers lower the per-word rate in exchange for larger annual commitments.

Which languages does Unbabel support?

The vendor says it supports 130 languages and over 6,000 language pairs.

Does Unbabel have an API or integrations?

Yes. It offers native CRM, CMS and marketing automation integrations, such as Salesforce Marketing Cloud, HubSpot and Shopify, and a set of APIs for custom connections.

What are alternatives to Unbabel?

Alternatives include DeepL, Smartling, Lilt, Phrase, Lokalise and Google Cloud Translation, depending on whether you need machine translation, a localization workflow or both.

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

  • Logo: from unbabeltmp.tpweb-stage.com · fetched · Vendor trademark, used only to identify the product; removed on request
  • Cover: none collected yet, so a generated tile is shown.

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