Tray.ai

What is Tray.ai?

Tray.ai is an enterprise platform that combines workflow automation, integration and AI agent development. Teams build agents with the Merlin Agent Builder, publish governed MCP services through Agent Gateway for MCP, and connect systems with more than 700 connectors in a low-code, drag-and-drop builder. Its Helix product takes apps built with coding assistants such as Claude Code, Codex and Cursor to production with managed credentials and a managed runtime. Pricing is based on usage measured in Tasks and Helix Compute Units, with no per-user or per-connection fees. Plans are Pro, Team and Enterprise, each handled through the sales team. Tray says pricing starts at $50 a month, and a free 30-day trial lets you size usage before buying.

Use cases

• Build AI agents that act across business systems
• Publish governed MCP tools for agents
• Automate workflows between apps
• Integrate data and APIs with a low-code builder
• Deploy agent-built apps to production
• Build ITSM and HR agents

Who it's for

• IT teams
• Integration developers
• Operations teams
• Enterprises

Why use Tray.ai

• Agents and integrations live on one platform under one governance model.
• Usage-based pricing means no per-user, per-connection or per-runtime fees.
• A governed MCP layer controls how agents reach your systems.
• A free 30-day trial helps estimate usage before committing.

Tray.ai features

• Merlin Agent Builder with guardrails, audit logs and knowledge ingestion
• Agent Gateway for MCP with access control and observability
• 700+ connectors usable as MCP tools
• Low-code drag-and-drop builder with templates
• Tray Headless with Claude Code and Codex plugins and full API access
• Multi-channel agent deployment including Slack and Teams
• AI capabilities such as AI Palette and VectorTables
• Audit trails, observability and Guardian Log Masking
• SSO, HIPAA and regional hosting on Enterprise

Tray.ai integrations

• Claude Code
• Codex
• Cursor
• Slack
• Microsoft Teams

How to get started with Tray.ai

1. Pick a plan and add-ons, or start the free trial to size your usage.
2. Connect your systems through managed credentials using the 700+ connectors.
3. Build workflows in the low-code builder or agents with Merlin Agent Builder.
4. Publish MCP tools through Agent Gateway or deploy apps built with coding assistants.
5. Monitor usage in dashboards, set monthly limits and review audit trails.

Tray.ai limitations

• Plan prices are handled through the sales team
• Pro allows 3 workspaces and Team allows 20
• HIPAA, SSO and regional hosting are add-ons on Team and included in Enterprise

Tray.ai pricing

Tray.ai has no free plan, but it offers a free trial. Paid plans start at $50 per month, according to the official pricing page on 24 Oct 2026.

Tray.ai plans

• Pro

  Price on vendor site

  talk to sales

  • 3 workspaces
  • 7-day insights
  • 7-day log retention
  • 700+ connectors

• Team

  Price on vendor site

  talk to sales

  • 20 workspaces
  • 30-day insights
  • Log retention management
  • Guardian Log Masking
  • All add-ons available for purchase

• Enterprise

  Custom

  talk to sales

  • Unlimited workspaces
  • 180-day insights
  • SSO, HIPAA, Regional hosting
  • Log streaming
  • Data engineering

Plans as listed on the official pricing page on 24 Oct 2026. Prices can change and may vary by country or exclude tax. Check the official pricing page.

Tray.ai alternatives

The main Tray.ai alternatives listed on Debuly are Zapier, Make, Amazon Bedrock Agents, AISquared, Noca AI and Ability.ai. The table compares pricing and platforms; order is A–Z.

1. 

   Ability.ai

   Builds and runs production AI agents for businesses on Trinity, an open-source agent runtime, self-hosted or managed.

   Automation and agentsDeveloper platforms
   Contact salesVisit Ability.ai (official site)
2. 

   AISquared

   Enterprise AI platform for building, deploying and governing agentic workflows, RAG chat and data apps across existing business systems.

   Automation and agentsDeveloper platforms
   Contact salesVisit AISquared (official site)
3. 

   Amazon Bedrock Agents

   AWS service for building agents that use foundation models, company APIs and data to complete multistep tasks, with memory and multi-agent teams.

   Automation and agentsDeveloper platforms
   PaidVisit Amazon Bedrock Agents (official site)
4. 

   Make

   Visual automation platform for connecting apps and AI agents with drag-and-drop scenarios, custom code and credit-based pricing.

   Automation and agentsDeveloper platformsProductivity
   FreemiumVisit Make (official site)
5. 

   Noca AI

   Prompt-driven platform for building apps, automations, chatbots and AI agents that connect to your CRM, ERP and other business systems.

   Automation and agentsCodingDeveloper platforms
   FreemiumVisit Noca AI (official site)
6. 

   Zapier

   No-code automation platform that links 9,000+ apps through multi-step Zaps, AI agents, tables, forms and an MCP server.

   Automation and agentsProductivity
   FreemiumVisit Zapier (official site)

Tray.ai FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from tray.ai · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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