Ting AI

What is Ting AI?

Ting AI is a meeting assistant for sales teams that joins calls on Zoom, Google Meet and Microsoft Teams, records them and produces transcripts and summaries. It detects speakers and their roles, sentiment and key moments, and it can fill in CRM data such as contacts, companies and deal fields through its HubSpot connection. Recordings from across a company sit in a shared knowledge hub, and an AI assistant answers questions about calls and CRM data. Ting AI works in 102 languages and can also voice-record in-person meetings. The Pro plan is priced at $19 per user per month and covers up to 20 recorded meetings a month, while the Business plan costs $29 per user per month with unlimited recordings. A trial is available before you pick a plan. Uploaded recordings and an open API are not supported yet, so check the vendor's site if you need either.

Use cases

• Record and transcribe sales calls
• Summarize meetings with action items
• Update HubSpot deals after calls
• Review calls for sales coaching
• Search past meetings with an AI assistant
• Capture in-person meetings by voice

Who it's for

• Sales teams
• Sales managers
• Revenue operations
• Customer-facing teams

Why use Ting AI

• Calls are recorded and summarized without a rep having to take notes or press record.
• Deal fields in HubSpot can be filled from call content, which cuts manual CRM entry.
• Managers can review real conversations for coaching and onboarding new reps.
• A shared hub lets the whole organization search and learn from past meetings.
• Support for 102 languages suits sales teams that sell in several markets.

Ting AI features

• Joins scheduled meetings automatically, even when you are absent
• Transcripts and smart summaries for each call
• Speaker detection with roles, sentiment and key moments
• HubSpot sync of calls, notes, tasks and chosen deal fields
• Customizable prompts for the CRM fields it fills in
• AI assistant connected to meetings and CRM data
• Shared knowledge hub with company-wide meeting access
• Voice recording of in-person meetings
• Supports 102 languages
• White-label and customization options

Ting AI integrations

• Zoom
• Google Meet
• Microsoft Teams
• HubSpot

How to get started with Ting AI

1. Sign in to the Ting AI platform with Google and connect your primary calendar so scheduled meetings appear.
2. Ting AI joins your Zoom, Google Meet or Microsoft Teams calls and records and transcribes them.
3. Connect HubSpot, choose which deal fields Ting should fill in, and review the prompts used for each field.
4. After each call, open the meeting to read the transcript, summary and action items, or ask the assistant questions.
5. Share the meeting link with colleagues who have Ting AI accounts so they can view the recording and notes.

Ting AI limitations

• Pro plan allows up to 20 recorded meetings per month
• Only live Zoom, Google Meet and Microsoft Teams meetings are transcribed; uploaded recordings are not supported
• Reads meetings from the primary calendar only
• No open API yet, and no support for Zoom or Teams for Government, phone calls, webinars or breakout rooms
• People you share a recording with need a Ting AI account

Ting AI pricing

Ting AI has no free plan, but it offers a free trial. Paid plans start at $19 per month, according to the official pricing page on 24 Oct 2026.

Ting AI plans

• Pro

  $19 per user per month

  per user, monthly

  • Up to 20 recorded meetings per month

• Business

  $29 per user per month

  per user, monthly

  • Unlimited recordings

Plans as listed on the official pricing page on 24 Oct 2026. Prices can change and may vary by country or exclude tax. Check the official pricing page.

Ting AI alternatives

The main Ting AI alternatives listed on Debuly are Fathom, Fireflies.ai, Otter.ai, Gong, Fellow and MeetGeek. The table compares pricing and platforms; order is A–Z.

1. 

   Fathom

   AI meeting notetaker for Zoom, Google Meet and Teams with a free plan, bot-free capture, summaries and action items.

   ProductivityAudio and voiceAutomation and agents
   FreemiumVisit Fathom (official site)
2. 

   Fellow

   AI meeting assistant that records, transcribes and summarizes meetings, with agendas, action items and CRM updates.

   ProductivityAudio and voice
   FreemiumVisit Fellow (official site)
3. 

   Fireflies.ai

   AI meeting notetaker that records, transcribes and summarizes calls, then pushes action items to your CRM, Slack and task tools.

   ProductivityAudio and voiceAutomation and agents
   FreemiumVisit Fireflies.ai (official site)
4. 

   Gong

   Revenue AI platform that records and analyzes sales calls, then supports coaching, deal tracking, forecasting and outreach.

   ProductivityAutomation and agentsMarketing and SEO
   Contact salesVisit Gong (official site)
5. 

   MeetGeek

   AI meeting assistant that records, transcribes and summarizes Zoom, Google Meet and Teams calls, then automates the follow-up work.

   ProductivityAutomation and agentsAudio and voice
   FreemiumVisit MeetGeek (official site)
6. 

   Otter.ai

   AI meeting assistant that joins Zoom, Teams and Meet to record, transcribe and summarize calls with action items and AI chat.

   ProductivityAudio and voiceAutomation and agents
   FreemiumVisit Otter.ai (official site)

Ting AI FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

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