Raft

What is Raft?

Raft is an agentic AI platform built for supply chain businesses such as freight forwarders, customs brokers and trade finance teams. It gathers a company's shipment history, procedures and operating rules into one data foundation, then runs pre-built or custom AI agents on top of it. Tasks the vendor names include customs preparation, accounts payable matching, ETA tracking and handling an inbox of shipment emails. The platform is organized in five layers: organization data, language models tuned on your own terminology and SOPs, orchestration that routes work and applies business rules, governed agents with audit trails and escalation paths, and a workspace with dashboards. Operations, customs and finance teams can share one workspace with common context. Raft provides a customer success manager, 24/7 support and implementation help. Pricing is not published; the pricing page directs visitors to book a demo with the sales team.

Use cases

• Automate customs documentation preparation
• Match accounts payable invoices to shipments
• Track shipment ETAs automatically
• Triage a shared shipment inbox with AI
• Run finance workflows across country offices
• Capture expert procedures as AI-led SOPs
• Coordinate operations, customs and finance in one workspace

Who it's for

• Freight forwarders
• Customs brokers
• Trade finance teams
• Logistics operations leaders

Why use Raft

• Agents work from your own shipment data and SOPs, so outputs follow the way your team already operates.
• Every agent action is auditable and traceable, with escalation paths you define.
• Operations, customs and finance share one workspace and context instead of separate tools.
• Pre-built agents let teams start with common tasks, while custom agents cover unusual workflows.
• Support, implementation and a dedicated customer success manager come with the platform.

Raft features

• Centralized organization data as an AI-ready knowledge base
• Language models tuned with your terminology, SOPs and customers
• Orchestration that routes tasks and applies business rules
• Pre-built and custom AI agents managed as a fleet
• Guardrails, audit trails and defined escalation paths
• Collaborative workspaces with dashboards and real-time views
• Customer success manager and 24/7 support
• Implementation and change management help

How to get started with Raft

1. Book a demo to review which logistics tasks hold your team back.
2. Connect and centralize your shipment data, procedures and operating knowledge.
3. Deploy pre-built agents or configure custom ones with your rules and guardrails.
4. Let the orchestration layer route work and escalate to your team where needed.
5. Review dashboards and audit trails to refine agents over time.

Raft limitations

• Pricing is only available through a demo and sales conversation
• Built around freight forwarding, customs brokerage and trade finance workflows rather than general business use

Raft pricing

Raft is sold on custom quotes, so its prices aren't published.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Raft alternatives

The main Raft alternatives listed on Debuly are Opstream, QM, Context, Freshworks, Levity and Moveworks. The table compares pricing and platforms; order is A–Z.

1. 

   Context

   Workspace and runtime for AI agents that run in your own cloud, with shared files, chat, evals and per-agent identity.

   Automation and agentsDeveloper platformsProductivity
   FreemiumVisit Context (official site)
2. 

   Freshworks

   Customer service, IT service and CRM software with Freddy AI agents, copilot and insights across its product suite.

   Automation and agentsProductivityMarketing and SEO
   FreemiumVisit Freshworks (official site)
3. 

   Levity

   AI automation for logistics teams that analyzes shared inboxes and builds human-checked workflows connected to TMS, ERP and CRM systems.

   Automation and agentsProductivityDeveloper platforms
   Contact salesVisit Levity (official site)
4. 

   Moveworks

   Enterprise AI assistant platform that answers employee questions and completes tasks across IT, HR, finance and other teams.

   Automation and agentsChat assistantsProductivity
   Contact salesVisit Moveworks (official site)
5. 

   Opstream

   AI procurement platform that handles intake, approvals, vendor management and invoice matching on one shared data model.

   Automation and agentsProductivity
   Contact salesVisit Opstream (official site)
6. 

   QM

   An open-source multiplayer agent harness for company work, run in your own cloud and used from Slack and the web.

   Automation and agentsProductivityDeveloper platforms
   Open sourceVisit QM (official site)

Raft FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from framerusercontent.com · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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