Debuly

Empathia AI

AI medical scribe and clinical assistant covering patient intake, ambient notes, dictation, letters and billing code suggestions.

Free trial

What is Empathia AI?

Empathia AI is an AI medical scribe and clinical assistant for physicians and clinics in the US and Canada. It supports the whole visit: smart intake forms and chart summaries before the appointment, an ambient scribe and dictation during in-person or telemedicine visits, and consult letters, patient handouts, form autofill and ICD or CPT code suggestions afterwards. Notes follow your templates and learn your style through Smart Edit, and transcription covers 30+ languages. It runs on the web, iOS and Android, plus a Chrome extension for web-based EMRs, and integrates with systems such as Epic, Athenahealth, OSCAR and Accuro. The vendor lists HIPAA, PIPEDA, PHIPA and SOC 2 Type II compliance. Pricing: a 21-day free trial with 100 encounters, then Premium at $50/mo billed annually or $75/mo billed monthly, custom pricing for clinics, and free access for approved medical students and residents.

Use cases

  • Write clinical notes from visit audio
  • Dictate notes with voice commands
  • Prepare charts before appointments
  • Generate referral and consult letters
  • Suggest ICD and CPT billing codes
  • Run patient intake before a visit
  • Document telemedicine visits

Who it's for

  • Physicians
  • Clinics
  • Specialists
  • Medical students and residents

Why use Empathia AI

  • One tool covers intake, charting and follow-up paperwork instead of separate products.
  • Notes adapt to your templates and writing style, so less editing is needed.
  • It works with many EMRs, including web-based ones through a browser extension.
  • A trial with no credit card and free access for trainees lowers the cost of trying it.

Empathia AI features

  • AI ambient scribe for in-person and telemedicine visits
  • Dictation with verbatim and AI-assisted modes
  • Transcription in 30+ languages
  • Smart intake forms and PMH summaries
  • Chart preparation and visit summaries
  • Smart Edit that learns your note style
  • Custom templates and macros for SOAP and specialty notes
  • Consult and referral letters, forms and patient handouts
  • ICD and CPT code suggestions (beta)
  • Chrome extension plus mobile and tablet apps

Empathia AI integrations

  • Accuro
  • OSCAR
  • Juno
  • Plexia
  • Elation
  • Epic
  • Athenahealth
  • eClinicalWorks
  • NextGen
  • DrChrono
  • Practice Fusion
  • Office Ally
  • TouchWorks

How to get started with Empathia AI

  1. Sign up for the free trial; no credit card is required.
  2. Set your preferred note structure, tone and templates once.
  3. Record the visit or dictate, on the web, a mobile app or the Chrome extension.
  4. Review the generated note, letters, forms and suggested billing codes.
  5. Copy the finished note into your EMR, with rich or plain text formatting.

Empathia AI limitations

  • The free trial lasts 21 days and covers 100 encounters
  • Billing codes, form autofill and live note preview are labelled beta
  • Older help-center articles list different Essential and Premium prices, so confirm at checkout
  • The Front Desk Emma receptionist is not yet generally available

Empathia AI pricing

Empathia AI has no free plan, but it offers a free trial. Paid plans start at $50 per month, according to the official pricing page on .

Empathia AI plans

  • Free Trial

    $0

    21 days, no credit card

    • 100 encounters
    • All Premium features
  • Premium

    $50/mo

    Billed annually, or $75/mo billed monthly

    • Everything included
    • Cancel anytime
  • Clinics & Teams

    Custom

    • Multi-user management
    • Centralized billing
    • Dedicated account support
    • Custom integrations

Plans as listed on the official pricing page on . Prices can change and may vary by country or exclude tax. Check the official pricing page.

Empathia AI alternatives

The main Empathia AI alternatives listed on Debuly are Freed, Abridge, ScribeMD, Nudge AI, DeepScribe and Sunoh.ai. The table compares pricing and platforms; order is A–Z.

Empathia AI compared with its alternatives
ToolPricingStarting pricePlatforms
Empathia AIFree trial$50/moWeb, iOS, Android, Chrome extension
AbridgeContact sales—Web
DeepScribePricing unknown—Web
FreedFree trial$39/moWeb
Nudge AIFreemium$99/moWeb, Mobile, Chrome extension, API
ScribeMDFreemium—Web, macOS, Windows, iOS
Sunoh.aiFree trial$149/moiOS, Android, Web
  1. Abridge

    Ambient AI that turns clinician-patient conversations into draft clinical notes inside the EHR, built for health systems.

  2. DeepScribe

    Ambient AI medical scribe that turns patient visits into specialty-specific clinical notes synced to your EHR.

  3. Freed

    AI scribe and clinician assistant that writes visit notes, letters and billing code suggestions from recorded patient encounters.

  4. Nudge AI

    AI medical scribe for therapists and clinicians that writes session notes, suggests billing codes and pastes into your EHR.

  5. ScribeMD

    AI medical scribe that records patient visits, drafts structured notes with ICD-10 codes and syncs them to your EHR.

  6. Sunoh.ai

    AI medical scribe that listens to patient visits, drafts SOAP notes and orders, and syncs them to your EHR for review.

Empathia AI FAQ

How much does Empathia AI cost?

Premium is $50/mo billed annually or $75/mo billed monthly, and annual pricing is locked for 12 months. Clinics and teams get custom pricing.

Is there a free plan for Empathia AI?

There is a free trial of 21 days and 100 encounters with all Premium features and no credit card. Approved medical students and residents can use it free.

What plans does Empathia AI have?

A Free Trial, a Premium plan, and Clinics & Teams with multi-user management, centralized billing, dedicated support and custom integrations.

Which EMRs does Empathia AI work with?

The vendor names Accuro, OSCAR, Juno and Plexia, plus Elation, Epic and Athenahealth. Others listed are eClinicalWorks, NextGen, DrChrono, Practice Fusion, Office Ally and TouchWorks, with more coming.

Is Empathia AI compliant with health privacy rules?

The vendor lists HIPAA, PIPEDA, PHIPA and SOC 2 Type II compliance.

What are alternatives to Empathia AI?

Other AI scribes include Freed, Heidi Health, Abridge, Nuance DAX and Suki.

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

SourceTypeAccessed
empathia.ai/official
empathia.ai/pricingpricing
support.empathia.ai/support/solutions/articles/153000213868-how-to-subscribe-upgrade-your-plandocs
empathia.ai/productofficial
empathia.ai/faqofficial

Image credits

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