Vee24

What is Vee24?

Vee24 is an enterprise customer engagement platform that adds video chat, text chat, cobrowsing, appointment scheduling and a conversational AI assistant to a website. Customers can start with a chatbot, move to text chat, then upgrade to face-to-face video without downloading anything, and the bot can hand over to a human agent when it cannot answer or a lead is ready for sales. Agents can switch between front and back cameras to show products in a virtual boutique or digital showroom. A rules engine routes visitors to the right agent by location, journey stage and language, and chatbots support over 30 languages. Dashboards, satisfaction surveys and a built-in CRM cover reporting, and the platform connects to Salesforce, Microsoft Dynamics and Zendesk. Pricing is not published; you request a demo.

Use cases

• Offer video consultations on a website
• Guide customers with cobrowsing
• Hand chatbot conversations to live agents
• Schedule virtual or in-store appointments
• Build a virtual boutique or digital showroom
• Route visitors to the right sales agent

Who it's for

• Retailers
• Financial services teams
• Customer service teams
• Sales teams

Why use Vee24

• Moves customers from chatbot to text to video in one session without losing context.
• Agents can show products on camera, which helps high-consideration sales.
• Routing rules direct each visitor to the most suitable agent.
• Reporting covers agent productivity, conversion and satisfaction scores.

Vee24 features

• Two-way video chat with no download for the customer
• Cobrowsing, screen sharing and secure file transfer
• Conversational AI chatbot that hands over to a human agent
• Online appointment scheduling
• Nudges that prompt visitors based on browsing behaviour
• Intelligent agent routing by location, journey stage and language
• Chatbots in over 30 languages and auto-translation for 60+ languages
• Live supervisor dashboards and NPS and CSAT surveys
• Built-in CRM with checklists and follow-up email templates

Vee24 integrations

• Salesforce
• Microsoft Dynamics
• Zendesk

How to get started with Vee24

1. Add Vee24 to your website and configure its look, agents and routing in the web admin tool.
2. Visitors start with the chatbot, text chat or an appointment booking.
3. Agents join text or video chat, use cobrowsing and share files to guide the customer.
4. Review engagement in dashboards, surveys and CRM records, and connect your CRM through the API.

Vee24 limitations

• Pricing is not published; you request a demo
• Aimed at enterprise deployments rather than small self-serve use

Vee24 pricing

Vee24 is sold on custom quotes, so its prices aren't published.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Vee24 alternatives

The main Vee24 alternatives listed on Debuly are AI Magician, AnythingLLM, Insent (ZoomInfo Chat), 8Labs One, Braging AI and Fetch.ai. The table compares pricing and platforms; order is A–Z.

1. 

   8Labs One

   EU-hosted AI platform that puts chat, image, video, voice agents, slides and workflows in one workspace with model choice.

   Chat assistantsAutomation and agentsProductivity
   FreemiumVisit 8Labs One (official site)
2. 

   AI Magician

   Managed AI agents for business websites that answer visitors by voice or text, capture leads and book appointments.

   Chat assistantsAutomation and agentsMarketing and SEO
   Free trialVisit AI Magician (official site)
3. 

   AnythingLLM

   Open-source AI app for chatting with your documents and running agents, on desktop, in Docker or as a hosted team workspace.

   Chat assistantsAutomation and agentsDeveloper platforms
   Open sourceVisit AnythingLLM (official site)
4. 

   Braging AI

   Network of interconnected AI chatbots where each person or business gets an AI that answers visitors, matches jobs and can earn from premium knowledge.

   Chat assistantsAutomation and agentsProductivity
   FreemiumVisit Braging AI (official site)
5. 

   Fetch.ai

   Agent ecosystem where consumers ask ASI:One for help and businesses publish verified agents that customers' AIs can find and use.

   Automation and agentsDeveloper platformsChat assistants
   FreemiumVisit Fetch.ai (official site)
6. 

   Insent (ZoomInfo Chat)

   Website chat and conversational marketing tool, now ZoomInfo Chat, that alerts sales when target accounts visit and books meetings.

   Marketing and SEOChat assistantsAutomation and agents
   Contact salesVisit Insent (ZoomInfo Chat) (official site)

Vee24 FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from vee24.com · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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