New Relic

What is New Relic?

New Relic is an observability platform that collects telemetry from applications, infrastructure, browsers, mobile apps and logs, and uses AI to help engineers find the cause of problems faster. It bundles over 50 capabilities, among them error tracking, log management, synthetic and serverless monitoring, AIOps, infrastructure monitoring and APM with distributed tracing, and it supports OpenTelemetry. Newer features include an SRE Agent aimed at automated remediation, AI session replay, cloud and Kubernetes cost visibility, and monitoring for AI applications and agents, including model behavior and token usage. Pricing is usage-based, with no charges per host: you pay for data ingested beyond a free 100 GB per month and either for full platform users or for optional compute capacity. A perpetual free tier includes 100 GB of ingest, one full platform user and unlimited basic users. Standard, Pro and Enterprise editions add users, support response times and compliance options, and paid data costs $0.40/GB beyond the free amount.

Use cases

• Monitor application performance with distributed tracing
• Track infrastructure and Kubernetes health
• Find root causes of production incidents
• Manage logs and error tracking
• Run synthetic checks on key user flows
• Monitor AI applications and token usage
• Replay user sessions to find friction

Who it's for

• DevOps and SRE teams
• Software engineers
• Platform engineering teams
• Engineering leaders

Why use New Relic

• Pricing counts data and users, not hosts, agents or containers, so adding servers does not raise the bill by itself.
• A free tier with 100 GB of ingest and every platform capability lets you evaluate it on real workloads without a card.
• Telemetry for apps, infrastructure, logs and user experience sits in one place, which shortens troubleshooting.
• Basic users are free on every edition, so product managers and executives can view dashboards and alerts at no cost.
• Pay-as-you-go billing on Standard and Pro has no commitment past the current month, while larger teams can use commitment discounts.

New Relic features

• APM with distributed tracing
• Infrastructure monitoring
• Digital experience monitoring covering browser, mobile and synthetic checks
• Log management with default obfuscation of card and Social Security number patterns
• Error tracking and serverless monitoring
• AIOps for root cause analysis
• SRE Agent for automated remediation
• AI session replay
• Monitoring for AI applications and agents
• OpenTelemetry support
• Cloud and Kubernetes cost visibility
• 780+ integrations and unlimited hosts

New Relic integrations

• VS Code

How to get started with New Relic

1. Sign up for the free tier, which needs no credit card, and install agents or send OpenTelemetry data from your services.
2. Telemetry flows into the platform, where you query it, build dashboards and set alerts.
3. Use APM, infrastructure, logs and browser data together to trace a slow request or error to its cause.
4. Add users or upgrade to Standard, Pro or Enterprise as you pass the free limits.
5. Optionally turn on Advanced Compute capabilities with the Feature Control Manager to control spend.

New Relic limitations

• Data ingest stops when the free 100 GB per month is exceeded until you upgrade or the month rolls over
• The Free edition has one full platform user and 500 synthetic checks per month
• The Standard edition is limited to 5 full platform users
• Advanced Compute and the compute pricing model are for Pro and Enterprise, and Core Compute is in preview
• Data Plus costs more per GB than the original data option

New Relic pricing

Yes, New Relic has a free plan. Paid plans start at $0.4 usage-based, according to the official pricing page on 24 Oct 2026.

New Relic plans

• Free

  Free

  perpetual free tier

  • 100 GB data ingest per month
  • One free full platform user
  • Unlimited basic users
  • 50+ capabilities
  • 500 synthetic monitor checks

• Standard

  $0.40/GB

  beyond the free 100 GB

  • Up to 5 full platform users
  • Full platform user $10 for the first, $99 for each additional
  • Core users $49 per user
  • SAML single sign-on
  • 2 business day support response SLA

• Pro

  $0.40/GB

  beyond the free 100 GB

  • Unlimited full platform users
  • Full platform user $349 per user with annual commitment
  • Commitment options
  • 2-hour critical support response SLA
  • Data Plus eligibility

• Enterprise

  Custom

  • Everything in Pro
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical support response SLA

Plans as listed on the official pricing page on 24 Oct 2026. Prices can change and may vary by country or exclude tax. Check the official pricing page.

New Relic alternatives

The main New Relic alternatives listed on Debuly are Middleware, Logmind, Opik, Langfuse, OnitsAI and OpenLIT. The table compares pricing and platforms; order is A–Z.

1. 

   Langfuse

   Open-source LLM observability and evaluation platform for tracing agents, managing prompts and scoring outputs.

   Developer platformsAutomation and agentsCoding
   FreemiumVisit Langfuse (official site)
2. 

   Logmind

   Logmind is an AIOps platform that reads logs and events to detect IT issues early and recommend fixes.

   Developer platformsAutomation and agents
   Free trialVisit Logmind (official site)
3. 

   Middleware

   OpenTelemetry-native observability platform for infrastructure, APM, logs, RUM and LLM monitoring, with an AI agent for root cause analysis.

   Developer platformsAutomation and agentsCoding
   FreemiumVisit Middleware (official site)
4. 

   OnitsAI

   On-premises AI platforms for managing GPU and NPU capacity (Orbit) and running private LLMs and agents inside your network (Probe).

   Developer platformsChat assistantsAutomation and agents
   Contact salesVisit OnitsAI (official site)
5. 

   OpenLIT

   Open-source, OpenTelemetry-native platform for tracing, evaluating and guarding AI agents, with cost and GPU monitoring

   Developer platformsCodingAutomation and agents
   Open sourceVisit OpenLIT (official site)
6. 

   Opik

   Comet's open-source platform for tracing, evaluating and monitoring LLM applications and agents, self-hosted or in the cloud.

   Developer platformsAutomation and agentsCoding
   FreemiumVisit Opik (official site)

New Relic FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from newrelic.com · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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