Runbear

What is Runbear?

Runbear lets a team set up AI agents that live inside Slack, Microsoft Teams, Discord, HubSpot and Zendesk, answer questions from connected knowledge sources and take actions in other tools. A single agent can serve an entire team, and tools linked through per-user authorization act as the person who made the request. Agents can run on Claude, GPT or Gemini, chosen per agent, and you can bring your own model key on higher plans. Usage is metered in credits that reflect how much model work a task needs, so there is no per-seat fee. Plans include a set number of builders who create agents in the dashboard. Team is $99 / month with 20,000 credits and 5 builders, Business is $399 / month with 100,000 credits and 10 builders, and Enterprise is custom. A free plan and a REST API and MCP server are also available.

Use cases

• Answer team questions from a knowledge base
• Summarize Slack threads
• Look up CRM records and draft follow-ups
• Create tickets from chat requests
• Run research reports with citations
• Route requests to the right person

Who it's for

• Operations teams
• Customer support teams
• Sales and customer success teams
• IT and security teams

Why use Runbear

• One subscription covers every teammate who uses your agents, so adoption does not raise the bill per seat.
• Agents work where your team already chats, instead of a separate app.
• Per-user authorization means tools act with the requester's own permissions.
• Choose cheaper models for simple lookup agents and stronger ones for analysis to control credit use.
• Cancel anytime with no annual lock-in.

Runbear features

• Shared agents inside Slack, Microsoft Teams and Discord
• HubSpot and Zendesk channels on higher plans
• Per-user authorization for connected tools
• Choice of Claude, GPT or Gemini per agent
• Bring your own model key on Business and Enterprise
• MCP actions and tool integrations
• Audit log of prompts, tool calls and replies on Business
• SAML SSO, with SCIM provisioning on Enterprise
• REST API and MCP server for developers

Runbear integrations

• Slack
• Microsoft Teams
• Discord
• HubSpot
• Zendesk
• Google Drive
• Notion
• Linear
• Confluence

How to get started with Runbear

1. Add Runbear to Slack or Microsoft Teams, or sign up from the web.
2. Create an agent, choose its model and connect knowledge sources and tools.
3. Teammates mention the agent in a channel or thread to ask questions or request actions.
4. The agent answers from your sources and runs tool actions, with each run logged.
5. Watch credit consumption on the billing page and set an overage limit if you want agents to continue past the plan allowance.

Runbear limitations

• Agents pause when credits run out until you top up or upgrade.
• Monthly plan credits reset each billing cycle and do not roll over.
• On the Free plan the included credits are the hard limit.
• HIPAA support requires an eligible Enterprise agreement with a BAA.

Runbear pricing

Yes, Runbear has a free plan. Paid plans start at $99 per month, according to the official pricing page on 24 Oct 2026.

Runbear plans

• Free

  Free

  • Included credits act as the limit
  • Slack and Microsoft Teams

• Team

  $99 /month

  $79/month billed annually

  • 20,000 credits per month
  • 5 builders
  • Slack, Discord and Microsoft Teams
  • MCP actions and tool integrations
  • Personal agents and multi-agent selection

• Business

  $399 /month

  $319/month billed annually

  • 100,000 credits per month
  • 10 builders
  • All channels plus HubSpot and Zendesk
  • Bring your own LLM key
  • Audit log and SAML/SSO
  • SOC 2 Type II report on request

• Enterprise

  Custom

  • Custom credits and builders
  • Priority support SLAs
  • SCIM provisioning
  • HIPAA compliance with BAA on request
  • Signed DPA

Plans as listed on the official pricing page on 24 Oct 2026. Prices can change and may vary by country or exclude tax. Check the official pricing page.

Runbear alternatives

The main Runbear alternatives listed on Debuly are Glean, Lindy, Relevance AI, Moveworks, Sauna and Coworker.ai. The table compares pricing and platforms; order is A–Z.

1. 

   Coworker.ai

   Enterprise AI workspace that builds organizational memory from your tools and runs agents across 50+ connectors.

   Automation and agentsProductivityChat assistants
   Contact salesVisit Coworker.ai (official site)
2. 

   Glean

   Enterprise AI platform that searches company apps, answers questions with permissions respected, and runs agents on your own data.

   ProductivityResearch and searchAutomation and agents
   Contact salesVisit Glean (official site)
3. 

   Lindy

   AI teammate that handles email, scheduling, meetings and recurring routines across 1,500+ apps, with credit-based pricing.

   Automation and agentsProductivityChat assistants
   Free trialVisit Lindy (official site)
4. 

   Moveworks

   Enterprise AI assistant platform that answers employee questions and completes tasks across IT, HR, finance and other teams.

   Automation and agentsChat assistantsProductivity
   Contact salesVisit Moveworks (official site)
5. 

   Relevance AI

   Platform for building AI agents and teams of agents that run tools across your business apps, with Actions-based pricing from $19 per month.

   Automation and agentsMarketing and SEO
   PaidVisit Relevance AI (official site)
6. 

   Sauna

   AI teammate with persistent memory that connects to 3,000+ tools and works through the web, iOS, iMessage, Slack and email.

   Automation and agentsProductivityChat assistants
   FreemiumVisit Sauna (official site)

Runbear FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from runbear.io · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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