Graphen

What is Graphen?

Graphen is an artificial intelligence company founded in 2017 and headquartered in New York, with offices in Taipei, Singapore, Tokyo and Hong Kong. Its customer-facing product is Aiia, a digital human that appears on real-size screens and devices and works as a concierge, cashier, retail sales assistant, nurse support or office assistant. Aiia supports English, Chinese, Japanese and Spanish, shows emotion and eye contact, and can work with payment systems and mobile apps. It comes in several forms: Classic, Kiosk, Glass, Hologram and Tablet. Behind it sits Ardi, a platform built from eleven modules covering memory, perception, learning, reasoning and more, with graph and relational databases, anomaly detection and explainable models. Graphen also lists platforms for finance, medicine, automotive, energy and security. Pricing is not published online; the company brochure refers to service plans, so contact Graphen for a quote.

Use cases

• Greet and guide visitors as a digital concierge
• Take orders at a kiosk
• Assist shoppers in retail stores
• Support nurses with patient questions
• Handle office administrative tasks
• Build industry AI models on Ardi

Who it's for

• Hospitality operators
• Retail and restaurant chains
• Hospitals and clinics
• Enterprise data teams

Why use Graphen

• Offer a consistent greeter, cashier or information desk without extra staffing.
• Serve visitors in English, Chinese, Japanese or Spanish.
• Choose a form factor that suits the site, from a tablet to a kiosk.
• Build custom AI solutions on the Ardi platform for data-heavy industries.

Graphen features

• Aiia digital human avatars with emotion and lifelike eye contact
• Support for English, Chinese, Japanese and Spanish
• Aiia forms including Classic, Kiosk, Glass, Hologram and Tablet
• Payment system and mobile app integration
• Concierge, cashier, sales, nurse and office assistant roles
• Ardi AI platform with eleven modules including memory, reasoning and emotion
• Graph and relational database components
• Anomaly detection and explainable model output
• Domain platforms for finance, medicine, automotive, energy and security

How to get started with Graphen

1. Pick an Aiia role and device, such as a concierge on a kiosk or a sales assistant in a store.
2. Graphen configures the avatar and connects payment systems or apps where needed.
3. The digital human greets visitors, answers questions, guides them or takes orders.
4. For custom needs, teams build industry solutions on the Ardi platform.

Graphen limitations

• Prices and plans are not published online
• Aiia currently supports four languages, with more planned
• Aiia is delivered on hardware devices, which implies on-site setup

Graphen pricing

We couldn't confirm pricing on the official site. Check graphen.ai for current prices.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Graphen alternatives

The main Graphen alternatives listed on Debuly are UneeQ, Synthesia, D-ID, HeyGen, Msty and Open WebUI. The table compares pricing and platforms; order is A–Z.

1. 

   D-ID

   Generative AI video platform and API that turns a face image plus text or audio into talking avatar videos in 119 languages.

   VideoDeveloper platformsAudio and voice
   Free trialVisit D-ID (official site)
2. 

   HeyGen

   AI video platform that turns scripts into avatar-presented videos, with voice cloning, translation and a credit-based pricing model.

   VideoAudio and voiceMarketing and SEO
   FreemiumVisit HeyGen (official site)
3. 

   Msty

   Privacy-first AI workspace for chatting with local and online models, with a model gateway, agents and knowledge stacks.

   Chat assistantsAutomation and agentsDeveloper platforms
   FreemiumVisit Msty (official site)
4. 

   Open WebUI

   Self-hosted AI chat platform for Ollama and OpenAI-compatible models with RAG, agents, tools, notes, channels and role-based access.

   Chat assistantsDeveloper platformsAutomation and agents
   Open sourceVisit Open WebUI (official site)
5. 

   Synthesia

   AI video platform that turns scripts, documents and prompts into avatar-presented videos with voiceovers in 140+ languages.

   VideoAudio and voiceMarketing and SEO
   FreemiumVisit Synthesia (official site)
6. 

   UneeQ

   AI roleplay training with lifelike digital humans for sales, customer service and leadership practice, with coaching after each session.

   Chat assistantsVideoAutomation and agents
   Free trialVisit UneeQ (official site)

Graphen FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from graphen.ai · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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