Seen

What is Seen?

Seen is a personalized video platform that generates a separate video for each customer from the data a company already holds. Teams build a template in Seen Studio around data points such as a first name or loyalty tier, then create videos from a CSV upload or through the API and share each one as a personal link or an embedded thumbnail in email. A dynamic video player supports call-to-action overlays and personalized fields, and reporting tracks visits, plays, completions and CTA clicks. Seen connects to CRMs, customer data platforms and marketing automation tools, including Salesforce, HubSpot and Braze, so there is no need to change the systems you use. Campaign examples on the site include Nespresso, Carrefour and citizenM, and the company reports ISO 27001 and ISO 27701 certification. Pricing is not published; a 30-minute demo covers pricing, integrations and a launch plan.

Use cases

• Send personalized onboarding videos
• Create loyalty year-in-review videos
• Personalize email campaign videos
• Generate videos from CRM data
• Track video plays and CTA clicks
• Scale personal videos to millions of customers

Who it's for

• Marketing teams
• CRM and lifecycle teams
• Enterprise brands
• Customer experience teams

Why use Seen

• Each viewer gets a video built from their own data, which suits loyalty, onboarding and acquisition campaigns.
• You can start from a CSV file without waiting for a CRM integration.
• Your CRM or email platform stays in place, and Seen produces the video links for it to deliver.
• Built-in reporting shows how people engage with each video.
• Existing footage and brand assets can be reused in the first template.

Seen features

• Seen Studio for building personalized video templates
• Personalization from CRM and customer data fields
• Generation from CSV upload or API
• Personal links and embeddable thumbnails for email
• Dynamic video player with call-to-action overlays
• Reporting on visits, plays, completions and CTA clicks
• Reuse of existing footage, brand kits and campaign assets
• Production support from Seen's team or your agency

Seen integrations

• Salesforce
• HubSpot
• Braze
• Bloomreach
• Xtremepush
• SAP
• Zapier
• n8n
• Make
• Intercom

How to get started with Seen

1. Choose the customer moment and the data points that will personalize the video.
2. Build the video template in Seen Studio, with your team, your agency or Seen's production team.
3. Upload a CSV or connect through the API or your CRM to generate the videos.
4. Share each personal link or embed the thumbnail in your emails.
5. Review plays, completions and CTA clicks in the reporting.

Seen limitations

• Prices are not published; pricing is shared during a demo
• Aimed at enterprise teams, with contracts set in an Order Form

Seen pricing

Seen is sold on custom quotes, so its prices aren't published.

Prices can change and may vary by country or exclude tax. Check the official pricing page.

Seen alternatives

The main Seen alternatives listed on Debuly are HeyGen, Synthesia, Hippo Video, Atlabs AI, Clippy and Elai.io. The table compares pricing and platforms; order is A–Z.

1. 

   Atlabs AI

   AI video generator that turns scripts or music tracks into avatar, music, animated and product-ad videos.

   VideoAudio and voiceMarketing and SEOImage generation
   FreemiumVisit Atlabs AI (official site)
2. 

   Clippy

   Browser-based AI video studio with a prompt-driven video agent, captions, voiceovers and brand kits for marketing teams.

   VideoMarketing and SEODesign
   FreemiumVisit Clippy (official site)
3. 

   Elai.io

   AI video generator that turns text, URLs and slide decks into narrated videos with AI avatars, voices and 75+ languages.

   VideoMarketing and SEOProductivity
   FreemiumVisit Elai.io (official site)
4. 

   HeyGen

   AI video platform that turns scripts into avatar-presented videos, with voice cloning, translation and a credit-based pricing model.

   VideoAudio and voiceMarketing and SEO
   FreemiumVisit HeyGen (official site)
5. 

   Hippo Video

   Video platform for sales and marketing teams to record, personalize and share videos, with AI scripts and avatars.

   VideoMarketing and SEOProductivity
   FreemiumVisit Hippo Video (official site)
6. 

   Synthesia

   AI video platform that turns scripts, documents and prompts into avatar-presented videos with voiceovers in 140+ languages.

   VideoAudio and voiceMarketing and SEO
   FreemiumVisit Synthesia (official site)

Seen FAQ

Sources & verification

Facts on this page come from the official sources below, each with the date we read it. Written by Debuly; the vendor did not review this page.

Image credits

• Logo: from seen.io · fetched 24 Oct 2026 · Vendor trademark, used only to identify the product; removed on request
• Cover: none collected yet, so a generated tile is shown.

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